Shipping included for AU, CA, UK and US - no additional charges.
Total shipping time (including handling and transit):
- United States: 10-20 business days
- United Kingdom: 10-20 business days
- Australia: 10-20 business days
- Canada: 15-30 business days
Processing time: 1-5 business days
We carefully prepare and package each order to ensure it arrives in perfect condition.
SHIPPING METHOD SELECTION
We automatically select the most appropriate shipping method for each order based on:
- Order value and total weight - Optimizes cost and delivery speed
- Destination country and shipping zone - Ensures reliable delivery
- Product types and packaging requirements - Maintains product safety
Our fulfillment team determines the optimal shipping service during order processing. Lower value or heavier orders typically use standard shipping (15-30 business days), while higher value or lighter orders may qualify for expedited service (10-20 business days).
The selected shipping method and tracking information will be provided in your shipment confirmation email.
IMPORTANT DELIVERY TERMS
Delivery times are estimates under normal circumstances. Delays may occur due to events beyond our control including:
- Natural disasters (earthquakes, floods, hurricanes, etc.)
- Carrier strikes or disruptions (postal service, delivery companies)
- Customs delays (international shipping inspections)
- Peak season delays (holidays, Black Friday, etc.)
- Government restrictions (lockdowns, border closures)
- Extreme weather conditions affecting transportation
During such events, we'll keep you informed and work with carriers to resolve delays quickly.
Delivery times assume correct and complete shipping addresses. Delays due to incorrect addresses, failed delivery attempts, or packages held at local facilities are not covered by our guarantee.
International orders may be subject to customs inspections and duties handled by local customs authorities, which may extend delivery times.
Frequently Asked Questions
Why does processing take 1-5 business days?
We carefully prepare and package each order to ensure it arrives in perfect condition. This includes quality checks and secure packaging.
Can I track my order?
Yes! You'll receive tracking information when available. Some orders have full tracking throughout the journey, while others may have limited tracking updates.
What if my order is late?
Contact our support team if you experience significant delays with your order. We'll work with our shipping partners to locate your package and keep you informed of its status.
Do you ship to other countries?
We currently ship to United Kingdom, Australia, United States, and Canada. If your country isn't listed, contact our support team to check availability.
What about delays during peak seasons?
During busy periods (holidays, sales events), shipping may take longer than usual. We'll notify customers of any expected delays during checkout.
Tracking Screenshots For Some Recent Orders
